Voice agents
Voice agents that take the routine calls — and know when to hand off.
Peachity designs AI voice agents for service businesses that lose leads after hours, drown in FAQ calls, or need cleaner intake before a human follows up.
Problems we solve
Where this work usually starts
Missed calls become missed revenue
After-hours and overflow traffic deserves a competent first response — not a dead-end voicemail.
Front desk time goes to repeats
Hours, pricing ranges, and process questions should not consume specialist time every day.
Voice AI without ops design fails
A demo voice bot that cannot route, capture, or escalate becomes a liability. We design the conversation and the handoff.
Process
How Peachity approaches the work
01
Define the call jobs
Intake, FAQ, routing, appointment assistance — pick the jobs the agent owns versus escalates.
02
Script the trusted path
Approved answers, tone, disallowed claims, and escalation rules.
03
Connect the stack
CRM, calendars, notifications, and logging so humans get context — not a mystery transcript.
04
Tune with real calls
Improve prompts and routing from actual conversations after launch.
Scope
What engagements typically include
Typical scope
- Voice agent for intake, routing, or after-hours FAQs — from $6,000
- Bundled from $4,800 with a broader Peachity engagement
- Escalation paths and notification design
- Integration with tools you already run where feasible
Not a fit
- Unsupervised medical/legal advice bots
- Fully replacing skilled sales conversations on day one
- Voice AI with no owner for ongoing answer accuracy
Investment
Pricing orientation
Voice agents are part of Peachity’s Intelligent Solutions ladder.
Voice agents
From $6,000 standalone · from $4,800 bundled
Often paired with
Chat assistants, intake systems, or workflow automation
FAQ
Common questions
Will callers know it is AI?
We design for clarity and trust. Disclosure and tone are part of the engagement — not an afterthought.
What happens when the agent is unsure?
It escalates. Good voice agents protect your reputation by knowing their limits.
Do you support businesses outside Seattle?
Yes — nationwide. Voice projects are delivered remotely with clear working sessions.
Can this book appointments?
When your scheduling tools and rules allow it, booking assistance can be in scope. We confirm feasibility in discovery.